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Consumer Protection Law

Protect the following basic rights of consumers:-

  • Right against the marketing of goods and services which are hazardous to life and property;
  • Right to be informed about the quality, quantity, potency, purity, standard and price of goods or services;
  • Right to choice, wherever possible through access, to a variety of goods and services at competitive prices;
  • Right to be heard and to be assured that consumers’ interests will receive due consideration at appropriate forums;
  • Right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers;
  • Right to consumer education; and
  • Right to clean and healthy environment.
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